Cunning, Tricks and Manipulation

I recently wrote a response to Kristina Bjoran’s Psychological Manipulation in eCommerce Design over on my professional blog. I want to further follow up because it is such a valuable conversation. If you haven’t already read my first response, go ahead and read it now. I’m not singling out Kristina here— her negative judgment of e-commerce processes seems… Continue reading Cunning, Tricks and Manipulation

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Categorized as Technology

Words Matter; Choose Them Wisely

A recent article over at Apple insider reveals the following about how Apple carefully crafts the words that they use throughout their business: In keeping with a positive theme at Apple’s retail stores, those who hold the title of “Genius” are reportedly told to say “as it turns out” rather than use the word “unfortunately.”… Continue reading Words Matter; Choose Them Wisely

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Categorized as Technology

Carl Sagan vs. Skepticism

A great quote by Carl Sagan: “Absence of evidence is not evidence of absence.” Works for God, UFOs, ghosts, etc. Seems ironic because skeptics are fans of him, yet by taking this quote to heart, skeptics would have to give up their posture that they think they know.

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Categorized as Skepticism